Get Found On
Google Maps

Yes, in small steps. Google may reject a big jump between unrelated categories as a change of business identity. If your first category was simply wrong, an appeal with evidence can fix it.

No. Businesses that visit customers can hide their address and show a service area instead.

At Protocol it’s part of every plan. Unlimited is $299 a month and gives you the tools to run your profile yourself. Done For You is $899 a month, and we run it for you along with your website, social media and reviews.

Weekly is a good rhythm for most service businesses. Posts show customers you’re active, and photos from real jobs do more than stock images. Each finished job is a ready-made post.

The usual causes are an unverified profile, a category that doesn’t match what people search, details that don’t match your website, a duplicate profile splitting your reviews, or too few recent reviews. Distance from the person searching also plays a part.

Your profile is what shows on Google Maps and in the box beside search results: hours, reviews, photos and a call button. Your website holds the detail behind it. Both should list the same name, address, phone and services.

Open your profile, choose Business Profile settings from the menu, then People and access, and add their email as a Manager. Managers can edit the profile, and you stay the owner.